FAQ’s

WHO CAN TAKE OUT A TAXI LEGAL POLICY?
Any lawfully registered Taxi Operator.

HOW MUCH WILL A TAXI LEGAL POLICY COST ME?
·      R350 per month for 1 to 3  Taxi Vehicles covered under the Policy
·      R100 for each additional Taxi Vehicle over and above the 3 (three) aforesaid Taxi Vehicles and added to the Policy.

You must ensure that We receive every Vehicles details in order to enjoy cover.

This affordable premium offers you as a Landlord a comprehensive legal safety net, knowing that you can count on the support of a powerful professional network should you have any legal issues. Our premiums are reviewed annually.

WHAT AM I COVERED FOR?
The liability in respect of any Benefits for any Insured Matter shall not exceed R300,000.00 per case / claim with the following overall Annual limits:

·      1 to 3 Taxi Vehicles covered under this Policy – R1,000,000 (one million rand).
·      Additional Taxi Vehicles covered under this Policy – R100,000 (one hundred thousand rand) per additional Taxi Vehicle other than the first 3 vehicles allowed on this Policy.

DO WE PAY ANYTHING APART FROM THE PREMIUM FOR THE BENEFITS?
No, there are no excess or hidden costs.

HOW CAN WE APPLY FOR A POLICY?
Enquire from your Taxi Association

WHEN DOES THE POLICY START?
Your policy starts on the date of the first premium payment.

WHERE CAN WE OBTAIN YOUR TERMS AND CONDITIONS
The Taxi Legal terms and conditions are set out in our policy wording. You can access our policy wording here.

WHAT ARE YOUR EXCLUSIONS?
View our policy wording for the policy exclusions HERE.

WHEN CAN I START USING THE BENEFITS?
From the inception of your policy, you can start using the service. However, utilisation is limited to advice only. Only after you have the policy for more than three months, you will be entitled to the litigation and representation benefits.

IS THERE A WAITING PERIOD?
Yes, a 3-month waiting period is applicable but only with regards to litigation and representation in court. Representation in any matter only becomes active after expiry of the 3-month waiting period from the policy start date and matters that arose prior to the policy start date, or within the 3-month period, are excluded.
You are however entitled to legal advice from the start of your policy.

WHAT ABOUT PRE-EXISTING MATTERS?
Matters that existed or originated prior to the starting date of your policy are excluded. For those matters you are only entitled to advice.

HOW OFTEN CAN WE USE THE SERVICE?
As frequently as required.

WILL WE BE ASSISTED BY A LAWYER WHO IS AN EXPERT IN MY CASE?
Yes, always.

HOW GOOD ARE YOUR LAWYERS?
Only top experienced lawyers in SA have been pre-selected and are part of our panel of legal practitioners.

WILL WE BE ASSISTED BY AN EXPERIENCED LAWYER?
Yes, each lawyer on our panel has a minimum of 5 years practicing experience.

DO YOU HAVE BRANCH OFFICES?
No, we have a central head Office in Pretoria with a nationwide panel of over 2 500 attorneys and advocates.

WILL YOU HAVE A LAWYER IN MY TOWN?
Yes, we can assist you in any town/area in South Africa. Our legal panel reaches all 9 provinces.

HOW ARE PREMIUMS COLLECTED?
Premiums are collected via debit order.

WHEN CAN A POLICY BE CANCELLED?
Anytime and with immediate effect.

IS THERE A PRESCRIBED PERIOD WITHIN WHICH A CLAIM MUST BE LODGED?
Claims must be instituted within 31 days from the date of an insured event or on which You became aware of an occurrence of an insured event or a claim against You that falls within the ambit of an insured event.

DO YOU HAVE A COMPLAINTS POLICY OR PROCEDURE?
You can access our complaints by requesting it from our offices.

DO YOU HAVE A CONFLICT OF INTEREST MANAGEMENT POLICY OR PROCEDURE?
You can access our conflict of interest management policy here.

WHERE ARE YOUR OFFICES?
319 C Border Road East, Lynnwood, Pretoria